Experienced UX Design Engineer - human factors & ergonomics

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Experienced UX Design Engineer - human factors & ergonomics

Welcome to GN Audio – home of Jabra

At GN Audio, we understand what it takes to create best-in-class sound solutions. We have pioneered the development of headsets using groundbreaking audio and wireless technologies. This includes the consumer headset Jabra Elite 75t and our Evolve2 series – engineered to be the world’s most powerful professional headsets.

Right now, we are thriving and expanding, so we invite you to join our User Experience department within Global R&D in Ballerup, DK. Here, you will take part in defining product- and user experiences for our next generation of headset devices.

UX is about understanding the core user needs and combining these with business capabilities and insights from R&D. In other words, UX turn business targets and insights into tangible requirements and designs.

Become our next UX expert at Jabra

At Jabra, UX are assigned in different teams with a focus on a specific product form factor. In this position you will become a part of Jabra’s On-The-Head team, where you will join a cross-functional group of highly skilled engineers, designing great and meaningful devices. As the user’s need and requirements for an on-the-head device is highly interlinked with comfort and fit, we need your competencies to ensure a continuous successful user experience.

As a UX expert, you actively seek feedback from - and support your peers, and most importantly, you are curious to continue developing your skillset and capabilities. You know that product-making is a big machine with many viewpoints and stakeholders, and you can maneuver through these with a conscious choice of methods, distinguishing between personal taste and professional opinions.

You easily keep an overview of the big picture, as well as the fine details, understanding why they are important and how everything ties together. Lastly, you can explain your reasoning, accept a challenge, and make decisions.

As a UX Design Engineer assigned to On-The-Head, you will be responsible for:

  • Representing the user’s voice in the product development phase – working in cross-disciplinary teams, it is key that you collect and contribute insights that will define the starting point of the product

  • A desire to be a specialist within human factors and ergonomics – for this position it is imperative that you have a clear motivation for understanding how to improve the comfort experience, and how to continuously challenge our existing knowledge supporting the direction for Jabra’s future headsets

  • Understanding the user, the business, and the technology – often you will be asked to consider specific use-cases, which is why a holistic approach is important for you to understand key requirements from various disciplines

  • Designing product interface concepts and interaction points – based on your research and input from stakeholders, you will define how the user shall interact with and use the product in one or several situations

  • Building and testing product mock-ups/prototypes – it is important you test and validate your assumptions and furthermore, clearly communicate your findings to key stakeholders

  • Defining design requirements – you will detail the product requirements and, based on your great communication skills, ensure alignment with disciplines such as Product Management, Software, Mechanics, etc.   

  • Enhancing the UX Department’s competencies – we strive to become even better at creating valuable and desirable devices for the user, but also high-quality deliveries to our internal stakeholders in the organization. To do this, we focus on our knowledge base (the UX Backbone) identifying and solving items that will enhance our knowledge within the UX discipline

And one more thing. Everyone in the UX department has a professional edge that lifts the whole group. In your application, please let us know what your edge is (i.e. how do you see your T-shape?).

We expect you to have:

  • Proven experience working in a UX role – this is a mid-senior level position, so proven experience in a UX role or similar is very important. It is important for us that you know and trust your own toolbox and you are highly self-driven, yet very involving, when assigned a task

  • Problem-solving aptitude – you will be faced with many interesting challenges, and it’s important that you have the right mindset to process each of them

  • Flair for anthropometry – you will be a vital part of defining the user’s overall comfort, fit and ergonomic experience, which is why you need to have an interest to dive deep into understanding all the parameters that needs to be specified

  • Material knowledge – with our mechanical engineers and industrial designers, you will explore and test different material technologies to optimize the wearing comfort of new headsets

  • Excellent communication skills – you will facilitate alignment meetings with many stakeholders from various disciplines, ensuring that the product is on the right track. This will require you to be clear in your communication, verbally and in writing.  

Would you like to apply, or know more?

Applications are assessed on a continuous basis which is why we encourage you to send your application as soon as possible. The deadline for submitting your application is 26. July 2021.

Please attach your personal cover letter and of course your CV. CV’s only will not be evaluated. Student jobs, or other positions, before you graduated, must be clearly distinguishable on your CV.

If you would like to learn more about the position, you are welcome to contact Dennis Rønbøg Jensen (Manager, UX Concepting & Development) on +45 28 90 94 10 in week 26 and 27.

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Experienced UX Design Engineer - human factors & ergonomics

GN Group