Hardware support administrator

Företag Tavana IT AB


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Hardware support administrator

For our client we are looking for a Hardware support administrator


Our client is looking for a Hardware support administration consultant to assist them on how they manage and improve their cooperation with their Repair partner.

Our client offers repair and calibration services to their customer, you would be responsible to administrate and improve how they work with their internal processes and the way of working with their External repair partners.

You will work in a global team, supporting both Sales colleagues but also be managing parts of cooperation with the repair partner.

You will need to be a fantastic communicator, confident in liaising with external suppliers and internal teams.

You will also need good numerical skills and an eye for detail not afraid to tackle challenges hands on.

Main tasks and responsibility

  • Loaner administration for countries not covered by EMEA hubs

  • Repair Authorization Verification

  • 3:rd party repair SPOC

  • Verify 3:rd party invoices

  • Spare parts management with 3:rd party repair to company service centers and Sales offices

  • Receive handover tasks from company Repair centers

  • Sales support for Handhelds transferred to 3:rd party

  • Process owner/change Responsible for Service and repair within Connected technologies


  • Office admin skills

  • Process management skills

  • Data literacy - strong numerical reasoning

  • MS Office competency, particularly Excel and Outlook

  • Good interpersonal skills, especially to be able to communicate externally with partners and internally with colleagues

  • Good time management and organisational skills to meet timescales and deadlines

  • Strong attention to detail

  • Problem-solving abilities

  • Hands on mentality

  • Customer-focused

  • Self-motivated

  • Flexible and adaptable

  • Good computer literacy

  • Some previous experience in supply chain or procurement desired

  • +5 year working experience

  • Highly proficient in spoken and written English required


  • Supply Chain management experience

  • Repair activity/Spare parts handling

  • Worked in SAP or equivalent

  • Spanish



Dela detta jobb

Hardware support administrator

Tavana IT AB