IT Technician – ServiceDesk Nordics
GKN Aerospace is one of the world’s largest independent first tier suppliers to the global aviation industry. With over 100 year’s aerospace experience, we harness our considerable knowledge and advanced manufacturing technologies to supply high-value, integrated assemblies in both metallic and composite materials. GKN Aerospace Sweden AB, with 2000 employees, is located in Trollhättan Sweden.
GKN Aerospace Sweden AB is a part of GKN Aerospace Engine Systems (“AES”). AES have 4,000 people working in 12 manufacturing sites in Sweden, Norway, USA and Mexico.
The ServiceDesk Nordics team is responsible for the delivery of various IT services, ServiceDesk, Hardware Supply, Telephony, IT Service management and Knowledge Management. Focus for this position is the Hardware (HW) Supply. The HW Supply Service team is responsible for delivering computers, screens, printers and peripherals. The positions primary work is to respond to IT HW needs and to be the main contact between the business and IT. To a large extent, this means working with planning, logistics and coordination of HW related supply tasks. The work also includes administration and providing information connected to the related HW needs.
As a member of the IT Service Delivery Team, you will be a player in the team, contribute to the dayto- day work and together with the team have responsibility for ensuring user satisfaction and the best IT service delivery possible.
The assignment includes continuous improvement work, to further develop Hardware Supply as a function with best working practices and implementing smart processes.
We believe you are passionate about creating an excellent IT user experience, through communication and delivering computers and other HW peripherals in a professional way. You are genuinely interested in providing the best service and enjoy contact with people.
Strong skills within
- a Team worker with “can-do” collaborative approach
- communication in both English and Swedish
- experience from working at a Service Desk
- experience from working with Microsoft tools
- experience from working with Client Support
- ambitious, drive to develop yourself and those around you
- ITIL knowledge Our partner is the recruitment company Premier.
If you have any questions, do not hesitate to call recruitment consultant / consulting manager Anders Kristiansen on tel. 0707-858647. You can send in your application via Premier's website, www.premier.se as soon as possible, but no later than 2022-05-30. In this process, we will work with ongoing selection, so feel free to send your application today. Due to the new data protection regulation GDPR, we ask you to exclude the last four digits of your social security number as well as any reference contacts in your application / CV. Welcome with your application!
Dela detta jobb